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Starbucks Just Revolutionized How Deaf People Order At The Drive-Thru

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A drive-thru in itself is supposed to be a helpful accommodation that enhances the customer experience. So in the spirit of good customer service, a drive-thru that enhances the deaf community's experience is a smart move by this Starbucks.

A video posted by Rebecca King on Facebook shows a Florida Starbucks that is equipped to take orders in American Sign Language.

As King rolls up to the drive-thru, you see a normal ordering screen. After a few seconds of silence, a Starbucks employee pops up on the screen, ready to take the customer's order in sign language.

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According to Action News Jax, barista Katie Wyble was the one on the screen and has communicated through sign language since preschool.

In a pretty exciting use of technology, this Starbucks could forever change the way drive-thrus are operated.

Check out the video below:

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Posted by Rebecca King on Tuesday, November 3, 2015