McDonald’s Promised New Ice Cream Machines 8 Months Ago, Old Ones Still Here

Eight months ago, McDonald’s announced that they would finally be rotating out their ice cream machines for new ones. For those who found it frustrating that they always seemed to be broken, that was some welcome news. However, things have yet to change as of right now, because McDonald’s still hasn’t revamped their frozen dessert systems.

You’d think that events of recent months would have influenced the golden-arched giant to swap out machines even faster. Customers may have learned about the long cleaning process (as shown above) that keeps the ice cream at bay and were at least somewhat understanding of the situation. However, fans were also subject to some gross pictures of McDonald’s machines that disgusted the internet. An app was also invented that tells customers when machines are broken or not, adding insult to injury for the fast food mega-chain.

Despite all those events, BusinessInsider confirmed with a McDonald’s representative that the ice cream machines have in fact not been replaced in the past eight months.

While that may dash the hopes of those searching for that ever elusive McFlurry, the rep did also mention that a replacement machine with fewer parts and easier maintenance requirements has been found.

“In order to better serve our customers the delicious treats they enjoy, we have identified new soft serve equipment options, and are working hard to make these available for restaurants as quickly as possible,” they told BusinessInsider. So, at the very least, McDonald’s is making some progress towards implementing new ice cream serving devices.