Domino’s Pizza Manager to Customer: ‘Go F*ck Yourself. Get the F*ck Out of Here, You F*cking Retard’
A video uploaded to LiveLeak over the weekend captures an incident at a Saginaw, Mich. Domino’s Pizza (gasp!) that epitomizes poor customer service.
In the video, things get, let’s say, a tad ugly when a female customer — who is being filmed by her daughter — asks to talk to an employee’s supervisor over an order mix-up and the incident that followed. The man tells the customer in the video:
“My supervisor’s name is ‘Go Fuck Yourself.’ Get the fuck out of here, you fucking retard.”
According to WNEM TV5, it all started when Eric Promenchenkel received a pizza with light sauce instead of the white sauce he had ordered. When he called the Domino’s store to complain, he was hung up on by a manager — twice. It’s then that his girlfriend’s mom, the customer in the video, went to the store to talk to a supervisor.
The store’s general manager was fired Monday because of the incident, and he told the news station in an email:
“I regret the language I used, but if people could see everything that happened, especially in the phone calls, they would not be sympathetic for this woman.”
Domino’s Corporation put out a statement in response to the incident that read, “We are aware of the situation and have forwarded this to the local franchise owner. The comments made by this person do not reflect those of Domino’s Pizza. We apologize for how poorly this reflects on our local stores and we assure you corrective action will be taken as the franchise owner determines.”
So whose side are you on — the “fucking retard” or the “40-year-old” in a “pizza outfit”?
Written by Alan Van for NextShark
