In Starbucks Hong Kong’s defense, maybe the barista had just never seen a woman before. I mean, according to this slapdash study put together by a Japanese news site, approximately “100 million men in China will go through their entire lives without having sex.” Maybe, when faced with the possibility of even interacting with a woman, this poor guy’s brain shut down, causing him to pin his customer down with the only female-identifier he knows: her lady-parts.

Or you know, maybe he was just being an idiot.

In a post on the Starbucks Hong Kong Facebook, a woman is claiming that her sister, Virginia, received a very unpleasant surprise when she realized the coffee she was drinking wasn’t actually made for her, but for someone named “Vagina.”

“This is my sister’s cuppa from your HKU branch. Fancy your staff not being able to spell an American name like Virginia. Forgiving she has been with every misspelled cup. Her cup was once ‘Virgin’. Every Starbucks experience for her has been coupled with fear and anticipation. But THIS is just UNACCEPTABLE. Starbucks HK, you have to buck up or just not spell your customer’s name anyway. It is a derogatory attitude even if it is unintentional. What do you have to say about this?”

Hey, at least her name wasn’t "Cate" or "Patty", or this could have been so, so much worse.

H/T + PicThx Consumerist